Gratis frakt på alle ordre. Gå til butikken

 

Terms and Conditions

Welcome to Esigg.no!

These terms and conditions outline the rules and regulations for the use of Rettedal Webservice’s Website, located at https://esigg.no.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Esigg.no if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: «Client», «You» and «Your» refers to you, the person log on this website and compliant to the Company’s terms and conditions. «The Company», «Ourselves», «We», «Our» and «Us», refers to our Company. «Party», «Parties», or «Us», refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Norway. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.

General Terms & Conditions

* All products are shipped from the UK to Norway. Toll fees, taxes and other fees regulated by the law will have to be paid by the buyer. Calculate your total cost here: 

https://www.toll.no/no/verktoy/importkalkulator/

 * All customers are responsible for compliying with the laws of Norway. By placing an order and accepting these terms you agree that you are over 18 years old.

* In the case of a faulty product please contact the retailer at post@esigg.no. (See returns policy below).

Returns policy

* According to Norwegian law, you have a 14 day grace period from the date of the purchase where you can return the product and get your money back. Provided the product is unopened and in the same condition as it was when sent. Shipping cost must then be paid by the customer.  * All returns must be handled by contacting the admins of this site at post@esigg.no. 

* Rettedal Webservice sells products distributed from a third-party retailer.  The retailer is responsible for the condition of the product, but Rettedal Webservice handles all complaints and communication between the retailer and the customer directly. In some events, Rettedal Webservice may supply the customer with the direct contact information of the manufacturer and/or retailer. It is up to Rettedal Webservice whether or not to supply this information, and Rettedal Webservice reserves the right to keep this information disclosed. 

* In the event of a faulty / damaged product, products is to be sent back for inspection and financial compensation is sent to the customer upon completed inspection and confirmation of damages. Shipping costs are then covered by the retailer and sent to the customers bank account. 

* Please contact Rettedal Webservice at post@esigg.no in the case of a damaged / faulty product.

Special cases / Health Concern

* The products sold on this site are approved by a retailer with a good reputation, and Rettedal Webservice have chosen each product with great concern to health. However; if you are ensure about what side-effects / health issues a product may cause to you, please consult a doctor. The customer is responsible for using the product in a healthy and safe manner.  

* The customer is responsible for using the products sold on this site in a healthy and safe manner. Some products may include ingredients that cause allergies or other health concerns to some users. Please read the description closely, and consult with a doctor if you are unsure about the ingredients in any of the products. Rettedal Webservice is not responsible for any health issues arrising from the use of the products sold on this site.  

 

* Rettedal Webservice will not be responsible for damages / liability caused by using the products sold on this site in any manner which they are not intended. Please read the description of the product to find out it’s use and intention. The customer is responsible for using the product correctly.

 

* In the event of damage to person(s) caused by the product, Rettedal Webservice is not held responsible. Rettedal Webservice will provide the customer with the appropriate contact information of the manufacturer / retailer in the event of damages caused by the product. 

Shipping policy

  1. All orders are processed within 15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
  2. Shipping charges for your order will be calculated and displayed at checkout.
  3. We will contact you via e-mail to the address you provided at checkout to notify you on the day of our arrival.
  4. For products marked with the in-store pickup option, you can skip the shipping fees with free local pickup. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 2 business days. We will send you an email when your order is ready along with instructions.
  5. Our in-store pickup hours are 10 – 7 on working days (excluding holidays). Please have your order confirmation email with you when you come.
  6. 14. We offer shipping to UK only. If you’re a non-UK customer, please visit our International website www.jm-distro.com
  7. When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
  8. If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us to our e-mail address with your name and order number, and we will look into it for you.

Claims and complaints

  1. All complaints should be sent to the address indicated in section 1 above, by e-mail or traditional mail. The complaint should include:
  • Your first and last name,
  • Your Order Number,
  • your mailing address and e-mail address,
  • Description of the complaint (e.g. to what extent the order has not been fulfilled correctly).
  • Expected state after settling the complaint.
  1. Complaints will be considered within 30 days of their receipt. The answer will be sent to the e-mail address provided by you.
  2. We may request you to provide information necessary to solve the request, specifying a period not shorter than 7 days and the scope of required information, with the instruction that failure to complete the request within the specified period will result in the request not being considered. After the expiry of the designated deadline, the complaint shall not be considered.
  3. Consumers enjoy possibilities of using out-of-court complaint and redress procedures. If you wish to follow such procedure, please contact us so we might suggest a procedure appropriate for your case.

Refund policy

  1. You can exercise the 14-day right of withdrawal, unless you exceed what is necessary to check the product, thereby giving up your right of withdrawal. Customized items are not subject to right to withdrawal. Items that cannot be reused for health and hygiene protection reasons, are not subject to right to withdrawal if their original package has been opened after delivery.
  2. Detailed information for persons entitled to the right to withdrawal:
  • You have the right to withdraw from the contract within 14 days without giving any reason.
  • The deadline to withdraw from the contract will expire after 14 days from the conclusion of the contract by placing an order.
  • To exercise your right of withdrawal, you must notify us to the contact details specified in section 1 of the Terms of Service, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent via the website or via e-mail).
  • You can use the withdrawal template below, but it is not obligatory.
  • In order to keep the deadline for withdrawing from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline for withdrawal.
  1. The model withdrawal template that can be copied and completed only if you wish to withdraw from the contract is as follows:
  • Addressee: (our details from section 1 of the Terms of Service)
  • I (*) inform (*) about my withdrawal from the contract for the provision of the following services (*)
  • The date of conclusion of the contract (*)
  • Name and surname of the consumer(s)
  • Address of the consumer(s)
  • Signature of the consumer(s) (only if the form is sent in paper version)
  • Date
  1. Consequences of withdrawal from the contract: In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the product (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately and in any case, no later than 14 days from the date on which we were informed about the decision to exercise the right to withdraw from this contract. Refunds will be made using the same payment methods that were used in the original transaction, unless expressly agreed otherwise; in no event will you incur any fees related to this return.
  2. If you withdraw from the contract and request a refund, you are required to send us the ordered products at your own expense, to our address specified in section 1 of the Terms of Service.

User representations

  1. By using the Site, you represent and warrant that:
  • All information you submit will be true, accurate, current, and complete.
  • You will maintain the accuracy of such information and promptly update such registration information, as necessary.
  • You have the legal capacity, and you agree to comply with these Terms of Service.
  • You are not a minor in the jurisdiction in which you reside.
  • You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  • You will not use the Site for any illegal or unauthorized purpose.
  • Your use of the Site will not violate any applicable law or regulation.
  1. If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).
  2. Whenever you register with the Site, you agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

Modifications and interruptions

  1. We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. However, we have no obligation to update any information on our Site. We also reserve the right to modify or discontinue all or part of the Site without notice at any time.
  2. We will not be liable to you or any third party for any modification, price change, suspension, or discontinuance of the Site.
  3. We cannot guarantee the Site will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors.
  4. We reserve the right to change, revise, update, suspend, discontinue, or otherwise modify the Site at any time or for any reason without notice to you. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance of the Site.
  5. Nothing in these Terms of Service will be construed to oblige us to maintain and support the Site or to supply any corrections, updates, or releases in connection therewith.

Dispute resolution

  1. Any legal action of whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the United Kingdom, and the Parties hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniens with respect to venue and jurisdiction in the United Kingdom.

Corrections

  1. There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Site, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

General disclaimer

  1. The site is provided on an as-is and as-available basis. You agree that your use of the site and our services will be at your sole risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connections with the Site and your use thereof, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. We make no warranties or representations about the accuracy or completeness of the Site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any:

(1) errors, mistakes, or inaccuracies of content and materials,

(2) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site,

(3) unauthorized access to or use of our secure servers or all personal data or financial information stored therein,

(4) interruption or cessation of transmission to or from the site,

(5) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party, and/or

(6) any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted or otherwise made available via the site. We do not warrant, guarantee, or assume responsibility for any product or service advertised, or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising, and we will not be a party to or in any way be responsible for monitoring any transaction between you any third-party providers of products or services.

  1. As with making transactions through any medium or in any environment, you should use your best judgment and exercise caution where appropriate.

Limitations of liability

  1. To the fullest extent permitted by law, in no event will we our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site and our Services, even if we have been advised of the possibility of such damages.
  2. You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Site and Services; (3) breach of these Terms of Service; (4) any breach of your representations and warranties set forth in these Terms of Service; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site.
  3. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.
  4. Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

Final provisions

  1. These Terms of Service and any policies or operating rules posted by us on the Site constitute the entire agreement and understanding between you and us. Our failure to exercise or enforce any right or provision of these Terms of Service shall not operate as a waiver of such right or provision.
  2. These Terms of Service operate to the fullest extent permissible by law. We may assign any or all our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control.
  3. If any provision or part of a provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision or part of the provision is deemed severable from these Terms of Service and does not affect the validity and enforceability of any remaining provisions.
  4. There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Service or use of the Site. You agree that these Terms of Service will not be construed against us by virtue of having drafted them.
  5. You hereby waive any and all defenses you may have based on the electronic form of these Terms of Service and the lack of signing by the parties hereto to execute these Terms of Service.
  6. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service at any time and for any reason. We will alert you about any changes to these Terms of Service, using the e-mail address you provided. If you do not agree with the updates to these Terms of Service, let us know within 7 days of receiving an alert. Lack of timely objection means you agree to the new version Terms of Service.
  7. These Terms of Service remain binding until you use or have a valid account on our Site and until you pay us all the remaining fees, commissions and remuneration, 2 years after that date, and later – to extent implied by the nature of rights and obligations created under these Terms of Service, in particular until the end of limitation periods for any legal claims.
  8. The Parties may agree an earlier termination of the Terms of Service.

Special cases / Health Concern

* The products sold on this site are approved by a retailer with a good reputation, and Rettedal Webservice have chosen each product with great concern to health. However; if you are ensure about what side-effects / health issues a product may cause to you, please consult a doctor. The customer is responsible for using the product in a healthy and safe manner. 

* The customer is responsible for using the products sold on this site in a healthy and safe manner. Some products may include ingredients that cause allergies or other health concerns to some users. Please read the description closely, and consult with a doctor if you are unsure about the ingredients in any of the products. Rettedal Webservice is not responsible for any health issues arrising from the use of the products sold on this site.  

* Rettedal Webservice will not be responsible for damages / liability caused by using the products sold on this site in any manner which they are not intended. Please read the description of the product to find out it’s use and intention. The customer is responsible for using the product correctly.

* In the event of damage to person(s) caused by the product, Rettedal Webservice is not held responsible. Rettedal Webservice will provide the customer with the appropriate contact information of the manufacturer / retailer in the event of damages caused by the product. 

Søk etter produkter (0)

Tilbake til Toppen
Produktet har blitt lagt til din handlekurv